Cardiovascular Essentials for Medical Assistants-Employee Benchmark Report Card

Employee Benchmark Report Card

Pdf Summary

This document is a report card for a medical assistant's performance. It includes various benchmarks that measure the employee's specific performance in different areas. <br /><br />The first benchmark is the patient rooming workflow, which measures the average amount of time it takes to room a patient. <br /><br />The second benchmark is patient call etiquette, which involves observing six patient call backs to ensure that the employee is following proper etiquette and standard work. <br /><br />The third benchmark is the patient call back workflow, which involves reviewing six charts to see if phone calls were documented correctly and if the employee picked up or made outbound calls. <br /><br />The fourth benchmark is patient chart preparation for hospital discharge. Six charts are reviewed to check if the hospital discharge was properly documented. <br /><br />The fifth benchmark is patient chart preparation for new patients. Again, six charts are reviewed to see if the relevant documents were collected prior to the visit. <br /><br />The final benchmark is patient chart preparation for follow-up patients. Six charts are reviewed to ensure that the relevant documents were collected before the visit. <br /><br />The employee's attendance is also measured according to the organization's policy. The report card includes spaces for the employee's ID, name, and the date or date range for which the report card is being generated.

Keywords

medical assistant

performance report

patient rooming workflow

patient call etiquette

patient call back workflow

patient chart preparation

hospital discharge

new patients

follow-up patients

employee attendance