Essential Skills for CV Program Management-Cardiovascular Practice Management Basics Video

Cardiovascular Practice Management Basics Video

Video Transcription

Video Summary

Module 2 of Cardiovascular Practice Management, led by Nikki Smith, emphasizes patient-centered care, communication, and the roles of clinic staff in enhancing care quality. It highlights the importance of seeing patients as individuals seeking help, not merely clients. Key values include compassion, effective teamwork, and maintaining focus on patient welfare despite daily pressures. The module defines roles for clinical and non-clinical staff, emphasizing efficient task delegation for optimal patient outcomes and job satisfaction. It underscores the necessity of understanding each role's impact on patient care and overall health management.

Keywords

patient-centered care

communication

clinic staff roles

teamwork

patient welfare