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On Demand - Enabling Performance Excellence - Empo ...
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This document outlines strategies for enabling performance excellence and transformational improvement in healthcare. It highlights the challenges facing the US healthcare system, including rising costs, increased demand, and resource limitations. The estimated cost of waste in the healthcare system is a significant concern, with potential savings ranging from $191 billion to $286 billion. The document emphasizes the importance of quality improvement and high-reliability principles in navigating these challenges.<br /><br />Key strategies for performance excellence include aligning priorities between clinical and administrative teams, empowering multidisciplinary teams, and leveraging data and insights. Silos within organizations are identified as a barrier to effective quality improvement, and efforts should be made to bridge communication gaps and promote collaboration.<br /><br />The role of data and insights is crucial in driving transformational improvement. Actionable insights derived from data can lead to significant changes in clinical practices and patient care, resulting in cost savings, improved outcomes, and increased staff morale. The report also provides a case study on increasing same-day discharge rates for outpatient PCI patients and the benefits derived from this transformational improvement.<br /><br />Challenges such as resistance to change, competing priorities, and resource constraints are discussed, emphasizing the need to address these barriers early in the process. The document suggests leveraging tools and technologies such as electronic medical records, analytics platforms, and telehealth solutions to improve efficiency and decision-making.<br /><br />The future of interprofessional performance excellence lies in data-driven decision-making, value-based care, and continued focus on high-reliability. The document concludes by emphasizing the importance of prioritizing performance excellence in healthcare and encouraging dialogue and collaboration between administrative and clinical teams.<br /><br />References are provided for additional reading on topics such as healthcare waste, quality improvement, and the business case for health care.
Keywords
performance excellence
transformational improvement
healthcare system
rising costs
quality improvement
high-reliability principles
data and insights
multidisciplinary teams
communication gaps
prioritizing performance excellence
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